β‘ Why Am I Receiving a Video Task?
You may be assigned a video to watch as part of your employment.
These are typically training videos on topics relevant to the business, such as email phishing or credit card fraud. They may sometimes be referred to as an HR Task, but both refer to the same thing: something that requires your action.
π‘ | Tip: You can still use the mobile app to: complete forms assigned to you as a task, view documents uploaded to your account under My Files, access your pay stubs, and more.Β
π Topics covered in this article:
- Accessing Your Assigned Video Task (Mobile vs Desktop)
- Completing a Video Task (Mobile vs Desktop)
- Frequently Asked Questions About Completing a Video Task As An Employee
π Related articles:
- Completing Forms as an Employee
- Completing a Reminder Task as an Employee
- How to Log in to Push on A Desktop As An Employee
- How to View Employee Files on The Push Employee App
- How to View/Upload Employee Files As An Employee on A Desktop
Accessing Your Assigned Video Task
To complete a video task, it must first be assigned to you by your employer. Once that's done, accessing it is quick and easy.
You'll be notified that a video task has been assigned to you in a few different ways:
- An email notification with a direct link to open the form in a web browser, if you'd like to complete it that way.
- A push notification is sent to your phone from the Push Employee app.
You can access your assigned video task in a few ways:
- Through the Push Employee app, use the My Tasks tab on your mobile device.
- Through your account on a desktop browser, use the My Tasks tab.
π‘ | Tip: Can't find your video task? If you think one should be assigned but don't see it, contact your manager or employer for a quick check-in.
Option 1: Accessing a Video Task Through the Push Employee App
If you'd like to complete your video task from a mobile device, we recommend using our mobile app, the Push Employee app. It lets you complete assigned tasks wherever you are, without needing to log into a desktop browser.
- Open the Push Employee app and navigate to the My Tasks tab.
- Under Incomplete, tap the task you wish to complete.
- A panel will appear displaying the task name and due date.
- Review the Completing a Video Task (Mobile) section below for details on how to complete.
Option 2: Accessing a Video Task Through My Tasks (Desktop)
If you'd prefer to complete your video task on a bigger screen, we recommend checking this place for any tasks awaiting you.
The My Tasks tab helps you stay organized by separating your tasks into Incomplete Tasks (things you still need to complete) and Completed Tasks (things you've already submitted).
Each task will also give you a bit of context, such as the name, any instructions from your employer, the type of task (e.g., form or video), and whether it's due by a certain date.
- Log in to your account on a desktop browser.
- Click the My Tasks tab.
- Under Incomplete Tasks, select the name of the task.
- The page will load the video for you to complete.
- Review the Completing a Video Task (Desktop) section below for details on how to complete.
Completing a Video Task
Once you've accessed your video task, how you complete it depends on where you opened it from:
- Through the Push Employee app on your mobile device.
- Through your account on a desktop browser.
Completing a Video Task (Mobile)
Once you've tapped into your video task from My Tasks in the Push Employee app, here's what to expect.
- A panel will appear showing the video.
- Tap Play to watch it.
- Once you're done, toggle I Have Watched the Video.
π | Note: As soon as you toggle this on, your task will automatically be marked as complete β there's no separate save or submit step. - The app will refresh back to the My Tasks tab, and your video task will now appear under Completed, along with the date it was completed.
Completing a Video Task (Desktop)
Once you've opened your video task from My Tasks on a desktop browser, the video will load directly on the page.
- The video will load on the page; it may look similar to an embedded YouTube video.
- Click on the video to play it.
- Once you're done watching, check the box labelled "I Have Completed Watching the Video" and click Save.
- Your task will be marked as complete and will move to the Completed section, along with the date it was completed.
Frequently Asked Questions About Completing a Video Task As An Employee
Do you have questions about completing your video task? We've got you covered with quick answers to common questions.
π‘ | Tip: Can't find what you're looking for? Contact your direct manager or employer if you need more help with your task.
Q: Can I complete a video task on my phone?
A: Yes. As of August 2026, you can complete video tasks assigned to you directly from the Push Employee mobile app. Refer to Completing a Video Task (Mobile) above for full steps.
π If you're having trouble completing a video task on the mobile app, your employer or manager can help guide you.
Q: I watched the video, but it still shows as incomplete. Why?
A: This usually means the checkbox or toggle wasn't selected after watching. On a desktop, make sure you've checked I Have Completed Watching the Video and clicked Save. In the mobile app, make sure you've toggled "I Have Watched the Video."
π If it's still showing as incomplete after trying again, your employer or manager can help review it with you.
Q: I can't find my video task β where should I look?
A: If you're having trouble locating your video task, try the following:
- Check your email for a task notification and direct link.
- Go to the My Tasks tab and look under Incomplete Tasks (desktop or mobile app).
π If you still don't see the task, it may not have been assigned or made available yet. Your employer can confirm this for you.
Q: What happens after I mark my video task as watched?
A: Once marked as watched:
- It will be marked as complete.
- It will move to the Completed section under My Tasks, along with the date you completed it.
- Your employer will be notified.
Q: What other types of tasks can I be assigned?
A: In your My Tasks tab, your employer can assign a few different types of tasks depending on what they need you to complete.
The three main types of tasks are:
- Forms: the most common type, where youβre asked to fill in information, sign a document, or review and confirm details.
- Videos: may require you to watch training videos on business-relevant topics. Such as email phishing or credit card fraud.
- Reminders: used to share updates or important information your employer wants you to acknowledge, such as internal announcements or upcoming promotions.
While forms are the most commonly used, you may occasionally see video or reminder tasks depending on your employerβs setup.
π If youβre unsure what a task is asking you to do, open the My Tasks tab and review the description, or check with your employer or manager for clarification.
Additional Information
If you require assistance completing your video task or have questions about what's required, please contact your employer/direct manager.
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