Goal
- How to see current shift swap requests on the Push Manager app that still require approval by another employee
- How to see shifts that have been released by an employee
Environment:
- Push Manager App
Process:
Viewing a Pending Request:
- Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
- On the top left corner, click the three stripes or swipe right
-
In the drop-down menu, click Shift Approvals
- Under Awaiting User Action, there will be a list of all Pending Shift Swap and/or Release Requests
Rejecting a Pending Request:
- Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
- On the top left corner, click the three stripes or swipe right
-
In the drop-down menu, click Shift Approvals
- Under Awaiting User Action, there will be a list of all Pending Shift Swap and/or Release Requests
- Click the X icon that corresponds with the Request you wish to reject an employee taking on
- In the pop-up, click Decline
Additional Information
All requests that are listed under Awaiting User Action mean one of the following:
- Employee A has submitted a request to swap a scheduled shift with Employee B, but Employee B has not yet approved or rejected this change
- Employee A has released a shift that they were scheduled for and is waiting for any Employee with the same position to pick it up.
When another employee accepts the Shift Swap or takes on the Shift Release, the request will move to Awaiting Manager Approval for an Administrator to approve or reject.
Once a Manager approves the request, both employees will receive an email notification, and the Scheduler will be automatically updated.
Reviewing the scheduling costs for employees switching shifts is only available on the Push web app/browser.
Note that the Shift Approvals section in the Push Manager app only shows Requests from Shift Swaps and Releases. In order to approve Time Off Requests, this is only available on the Push web app/browser.
Please note that only Super Administrators and Team Administrators with permission to View/Update the Scheduler by Position(s) will be able to approve and reject Shift Swaps.
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