Today Is My Payday But I Have Not Received Anything?

Question

• What is the reason that I have not received my pay through direct deposit?
• My payday is today but my money is missing?
• Who should I reach out to if I has not received my pay through direct deposit?

Environment:

• Push Web App

Answer

If you have not received any funds in your bank account and it is the day of your payday or it has passed, please reach out to your employer/direct manager.

Note, that the timing of the funds being deposited is at the discretion of the Financial Institution/Bank. 

We recommend reviewing that the Payment Method details are correct before contacting your employer/direct manager.

If the payment method details are not correct, please reach out to your employer/direct manager with having this information updated in your Employee Profile. 

Additional Information

In order to protect the data in a Push account, we will only discuss matters regarding an account with either an active Super Administrator or Team Administrator with the appropriate permissions. 

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