- I have an employee on an averaging agreement who si getting overtime; why is that?
- I have a custom hours structure, but the employee is still getting overtime added on the payroll
- Push Web App
There are several reasons why an employee might have overtime added to tehir paystub when you have an averaging agreement with them:
- Incorrect Position: If an employee has multiple positions, for example, the greeter position is the one with the averaging agreement, and they clock in under their cashier position, then the averaging does not apply to the cashier position, and this is why the employee is getting overtime as it follows the rules assigned under the Hours Structuirte under Company Setup
- Incorrect Hours Structure Assigned: Review that the correct hour's structure is assigned to the position. You can use the steps in this. How To Add A Custom Hours Structure To Employee Positions to review and update the hours' structure if needed
- Incorrect Hours Structure Setup: If the hour's structure needs to be set up correctly, then overtime will be applied to the employee based on the rules. Reach out to Push Support, who can review the hour's structure parameters with you and then.
- Custom Hours Structure: A Custom Hours Structure is what Push uses to create the averaging agreement conditions, and only the Push team can create it. You can simply email support at Push Operations for the team to create the Custom Hours Structure. Once it has been created, you can use the steps in this article, How To Add A Custom Hours Structure To Employee Positions to update the employee's conditions for overtime.
Anytime there is an adjustment to the hours structure make sure to conoatct Push Support in order for teh clocks to be resynced in your accoutn which will recalaulate overtime on an e,[loo9yee timesheets for payroll.