How To Cancel Push Issued Cheques

Goal

• How to stop payment on a cheque

Environment:

• Push Web App

Process:

1. Contact Push Support by email support@pushoperations.com
2. Please title the email Cancel Push Issued Cheque
3. Please provide the Company name(s), employee(s) first and last name and the net pay amount

Additional Information

If the cheque is not stale (issued less than 6 month), you will need to open the cheque and put VOID on it and provide a picture in the email.

If the cheque is stale (issued more than 6 month), you can open it and provide the cheque number in the email.

Our Payments team will confirm if the cheque was cashed or not. If the cheque was not cashed the amount will be credited back to your company; You will receive the email confirmation from our Payments team. 

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