- How to stop funds from being deposited into an employees bank account
- Push Web App
- Contact Push Support by email firstname.lastname@example.org
- Please title the email Stop Payment
- Please provide the employee(s) first and last name, the net pay amount, and the cut off date
Our Payments Team is only able to Stop Payment on a Direct Deposit if the funds have not yet been sent to the Banks.
If our Team is able to Stop Payment and the Company has already been debited, you will receive a credit on your next Invoice and you will need to process a Reverse Paystub to cancel the employees paystub.
Once the funds have been deposited into the employees bank account, the Company will need to retrieve the funds from the employee directly and process a Reverse Off Run to correct the paystubs in Push.
Please note, that only Super Administrators and Team Administrators with permissions to Run Payroll will be able to request a Stop Payment to our Support Team.