Setting Up & Managing the Indeed Integration

⚡ What is the Indeed Integration?

The Indeed integration makes hiring easier by connecting PUSH and Indeed. As long as you have an Indeed account with the necessary subscription, creating and publishing a Job Posting in PUSH will automatically sync it to Indeed, helping you discover top talent without extra work.

📌 | Note: This integration only works in one direction. Job Postings created directly in Indeed will not sync back to the Push platform. A Job Posting must be created using Push's Applicant Tracking feature.

🔎 Why Use The Indeed Integration?

• Attracts top talent effortlessly: Publishing a Job Posting once in PUSH automatically lists it on Indeed too, putting it in front of more Candidates without having to manage or promote it separately on another platform.
• Centralizes your recruitment: However a Candidate applies, their information comes back into PUSH's ATS, so every application lives in the same place.
• Tracks where applicants come from: Candidates are automatically tagged with a Source, making it easy to see how your Job Postings are performing on Indeed.
• Stays current automatically: The integration syncs every 5 minutes, so Candidate details in your ATS stay up to date.

🔐 Access required

The Indeed integration is part of our Applicant Tracking feature and is available on either our Signature or Supreme plans with the HR Add-On.

Who can manage the Indeed integration?

• Super Administrators: Full access to set up Job Postings, and to view and update Indeed integration settings under ATS Settings.
• Team Administrators: Can create, view, and update Job Postings if the relevant View/Update/Create Job Posting permissions are enabled, and can manage the Enable Indeed Apply setting if their permissions include the ability to update ATS Settings. If you are unable to access, please confirm your permissions with a Super Administrator.

📋 Topics covered in this article:

• Choosing How Candidates Apply From Indeed
• Setting Up the Indeed Integration
• Troubleshooting the Indeed Integration
• Frequently Asked Questions About the Indeed Integration

📚 Related articles:

• Managing Job Postings
• Managing & Filtering the Candidate Dashboard
• How To Update The Source Of Where A Candidate Applied From

Choosing How Candidates Apply From Indeed

Before publishing any Job Postings, it's worth deciding how you want Candidates to experience the application process. With the Indeed integration, you have two ways in which candidates can complete an application when they click " Apply " in Indeed:

• Option 1: When the Candidate clicks "Apply " on Indeed, it'll open a new tab and redirect them to PUSH's page to complete their application.

• Option 2: When the Candidate clicks "Apply " on Indeed, it'll keep them within Indeed, and they'll complete the application there. Anything they've set up with Indeed, like auto-filling information or pre-uploaded files, will remain.

This can be changed later on if you're unsure, but it defaults to redirecting Candidates back to PUSH's application page.

1. Click the Applicant Tracking tab.
2. On the left-hand navigation bar, click ATS Settings.
3. Click Integrations.
4. Check or uncheck the box next to Enable Indeed Apply.
   1. Checked: Candidates complete their applications directly on Indeed, and their details sync back to your ATS (Option 2).
   2. Unchecked: Candidates are redirected to your published ATS Job Posting to complete their application (option 1).
5. Once done, click Save.
6. In the pop-up titled Save Successful, click Confirm, and the details have been updated!

📌 | Note: However a Candidate applies, they'll appear within your Candidate Dashboard tagged with a Source: Indeed if they were redirected to your ATS to apply, or Indeed Apply if they completed the application in Indeed and it synced back into your ATS.

Setting Up the Indeed Integration

To set up the Indeed integration, all you need is at least one published Job Posting. There's no separate account linking required from PUSH or Indeed. As long as your company name matches between the two platforms, the integration will automatically sync your Job Postings over to Indeed.

1. Confirm you have an existing Indeed account.
2. Create and publish a Job Posting from your ATS.
3. Once published, the integration will automatically begin syncing the posting over to Indeed!
   📌 | Note: Any changes made to a Job Posting sync between PUSH and Indeed every 5 minutes, so updates should reflect on both sides shortly after you save them.

Once an application is received, their information will be added as a Candidate profile on your Candidate Dashboard, where you can manage their application like any other Candidate profile.

Troubleshooting the Indeed Integration

Running into an issue with a Job Posting not syncing correctly, or showing up somewhere unexpected on Indeed? Here are a couple of common scenarios and what to do about them.

• A Job Posting isn't showing up on Indeed: Every published Job Posting is assigned an internal source ID. If Indeed tells you they can't locate your posting, reach out to the Push Support Team — they can provide the source ID so the Indeed team can investigate on their end. This is especially useful when you're just getting started.

• A Job Posting is showing up under the wrong Indeed account: This can happen if PUSH can't locate your Indeed account by company name. This is usually because the naming conventions differ between the two platforms. If this happens, you'll need your Source Name from Indeed. Once you have it, reach out to the Push Support Team, and they can update your Source Name to match in Push.  You can find it from your Indeed Employer Account:

  • Log in to your Indeed Employer Account.
  • Look for the Company Name field, usually within your account settings or on the employer landing page.
  • Visit your company's public page on Indeed to confirm the name displayed matches.

If you're still running into issues after trying the above, reach out to either the Push Support Team or Indeed Support for assistance.

Frequently Asked Questions About the Indeed Integration

Have questions about setting up or managing the Indeed integration? Whether you're wondering how postings sync, how Candidates are tagged, or what to do if something looks off, this section provides quick answers to help you manage the integration with confidence.

Q: If I create a Job Posting directly in Indeed, will it show up in my ATS? 
A: No. The Indeed integration only syncs Job Postings in one direction: from PUSH to Indeed. For a posting to appear on Indeed, it must first be created and published in your ATS.

Q: How do I know which Job Postings are performing well on Indeed? 
A: Check the Source column on your Candidate Dashboard. Candidates who applied through Indeed will be tagged as either Indeed or Indeed Apply, depending on whether you have enabled the Indeed Apply setting. For more details, refer to the Choosing How Candidates Apply From Indeed section of this article.

Q: How often does information sync between Push and Indeed? 
A: Every 5 minutes. Any changes made to a Job Posting in Push — or applications coming in from Indeed — will sync between the two platforms shortly after.

Q: How do I disable the Indeed integration? 
A: You can't turn it off directly within your account. Please contact the Push Support Team, and they'll take care of it for you.

Additional Information

Need further help? Refer to our Getting Help & Contacting Support article for the latest support options and ways to connect with our team.