- How do I add a record that an employee received earnings or benefits in 2023 when it is now 2024?
- Push Web App
If you have forgotten to record employee earnings or benefits for 2023 in your account, you will be required to contact the Push Support Team at email@example.com to assist you.
Please ensure that you provide the legal first and last names of the employees in order for our team to set up the Off Run in a timely manner.
Our Push Support Team will assist with setting up an Off Run with 2023 dates, as the system will allow you to only select 2024 dates.
Once the Off Run is created, you will be able to input the relevant benefits or earnings. Please reference steps 7-17 from this article if you are unsure how to add the relevant information in an Off Run: How To Run An Off Run
Please also set the Payment Method for each employee to Company Cheque. Push will not process any prior year Off Runs via Direct Deposit or Push Cheque. If you require the payment method to be Direct Deposit or Push Cheque, the Off Run will be recorded as 2024 earnings. You will not need to contact Push Support and can proceed to create the Off Run normally. If you are unsure how to update the Payment Method, please reference steps 3-4 in this article: How To Update An Employee’s Payment Method One Time
Once you have completed the above from your side, please inform the Push Support Team and DO NOT process the Off Run from your side. Our T4 Team will be required to override the Off Run to ensure the pay date is in 2023 and not 2024.
Our T4 Team will be accepting these requests until January 7th, 2024. Any requests after January 7th, 2024 will delay the processing of your accounts T4s to be completed mid-late February. All T4s will be processed and completed by February 29th, 2024.
A reminder that the filing of T4s will be completed from January 8th to February 29th, 2024 for the 2023 T4s. Any amendments to T4s will not be attended to during the filing period and will be postponed to start after March 1st, 2024.
Amendments can include updating an employee’s, SIN, first and last name, address, or Province of Employment. If an amendment is required, please update this information in the Employee Profile and follow the steps in this article: How To Request An Amendment On An Employees T4/W-2
Please note that these adjustments are only available to Canadian clients.
Please note that only Super Administrators or Team Administrators with permission to Run Payroll will be able to request an Off Run be set up to record earnings for 2023.