How To Update The Name Of A Channel In Chat

Goal

• How to adjust a Chat Channel name

Environment:

• Push Manager App

Process:

1. Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
2. On the top left corner, click the Three Stripes 
3. In the drop-down menu, click Chat
4. Under Chat, tap the specific Channel you wish to update
5. On the top right corner in the Channel or Direct Message, tap the i icon
6. Under Name, tap the existing Channel name and input the new one
7. On the left side, tap the left-facing arrow icon 
8. The page will refresh back to the Channel and post an automatic message that you updated the Channel Name at x date

Additional Information

By default, Chat will create an automatic message stating who, when, and what the Channel name was updated to.

Note that Chat is exclusive to our Premium Subscription, and Super Administrators will be able to enable this feature from Company Setup: Chat. If you do not see Chat listed, your team may not have access to this feature, or it has not been enabled.

If you are an employee, please get in touch with your direct employer/manager for any questions. 

Please note that only Super Administrators or Team Administrators with permission to Create and Update Channels can make these types of changes. Currently, Employees cannot create Channels.

Related Articles

• How To Create Chat Channels In The Push Manager App
• How To Add Users To A Chat Channel In The Push Manager App
• How To Enable The Chat Feature