How To Remove Users From A Chat Channel In The Push Manager App

Goal

• How to remove specific team members from a group channel in Chat as a manager
• How to delete users from a Chat Channel in Push

Environment:

• Push Manager App

Process:

1. Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
2. On the top left corner, tap the Three Stripes 
3. In the drop-down menu, tap Chat
4. Under Channels, tap the specific Channel you wish to remove users
5. On the top right corner of the Channel, tap the i icon
6. Tap  Manage Members
7. Under Members, a list of the current team members in the Channel will be available based on the Position(s)/Employee(s) selected
8. To remove the relevant Employee(s), uncheck the box(es) that correspond with their name(s)
9. Once done, in the top right-hand corner, tap Confirm
10. The app will refresh back to the Manage Members page (same as step 6)
11. In the top left corner, tap the Left-Facing Arrow icon to access the Channel and/or navigate back to the Chat tab

Additional Information

Channels are a great tool to organize conversations with multiple team members! Channels can be named in ways your company organizes departments, roles, and more! It is completely customizable to best suit the needs of your business.

For example, you can create a Channel called Management, Front Desk, Inventory, Front Of House, and more!

Note that Chat is exclusive to our Premium Subscription, and Super Administrators will be able to enable this feature from Company Setup: Chat. If you do not see Chat listed, your team may not have access to this feature, or it has not been enabled.

If you are an employee, please get in touch with your direct employer/manager for any questions. 

Please note that only Super Administrators or Team Administrators with permission to Add & Remove Users From Channels can make these types of changes. Currently, Employees cannot manage Channels.

Related Articles

• How To Create Chat Channels In The Push Manager App
• How To Add Users To An Existing Chat Channel In The Push Manager App
• How To Give Team Administrators Permissions To Create & Update Channels In Chat
• How To Give Team Administrators Permissions To Add & Remove Users From Channels In Chat
• How To Enable The Chat Feature