How To Remove Users From A Chat Channel In The Push Manager App

Goal

• How to remove specific team members from a group channel in Chat as a manager
• How to delete users from a Chat Channel in Push

Environment:

• Push Manager App

Process:

1. Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
2. On the top left corner, click the Three Stripes 
3. In the drop-down menu, click Chat
4. Under Channels, tap the specific Channel you wish to update
5. On the top right corner in the Channel, tap the i icon
6. Under Members, tap Show All
7. In the pop-up, tap the Pencil icon 
8. In the pop up under Select Members, input the name of the specific team members under To: Type a name or scroll through the list and click the checkbox(es) that are relevant to the team member(s)
9. Under Select Members, under To: Type a name input the name of the specific team members and uncheck the box(es) that corresponds or scroll through the list and uncheck the box(es) that is relevant to the team member(s)
10. Once done, in the top right-hand corner click Save
11. The page will refresh to the updated Channel! 

Additional Information

Channels are a great tool to organize conversations with multiple team members! Channels can be named in ways your company organizes departments, roles, and more! It is completely customizable to best suit the needs of your business.

For example, you can create a Channel called Management, Front Desk, Inventory, Front Of House, and more! 

Note that Push Chat is exclusive to our Premium Subscription. If you do not see Chat listed in your drop-down menu, your team does not have access to this feature. 

If you are an employee, please get in touch with your direct employer/manager for any questions. 

If you are a Super Administrator, please get in touch with Push Support if you wish for your Company account to have access to Push's Chat functionality. 

Please note that only Super Administrators or Team Administrators with permission to Add & Remove Users From Channels can make these types of changes. Currently, Employees cannot manage Channels.

Related Articles

• How To Create Chat Channels In The Push Manager App
• How To Give Team Administrators Permissions To Create & Update Channels In Chat
• How To Give Team Administrators Permissions To Add & Remove Users From Channels In Chat