How To Delete A Chat Channel In The Push Manager App

Goal

• How to remove a Channel in Chat as a manager

Environment:

• Push Manager App

Process:

1. Open the Push Manager App and enter your login credentials using your Email Address and Password associated with your Push account
2. On the top left corner, click the Three Stripes 
3. In the drop-down menu, click Chat
4. Under Channels, tap the specific Channel you wish to update
5. On the top right corner of the Channel, tap the i icon
6. Tap Delete Channel
7. In the pop-up, tap Delete
8. The page will refresh to reveal the Channel is no longer accessible

Additional Information

Once a Channel is deleted, the content and conversations are no longer accessible. We recommend only deleting Channels if you are prepared to lose all Channel Content. 

Channels to organize conversations with multiple team members! Channels can be named in ways your company organizes departments, roles, and more! It is completely customizable to best suite the needs of your business.

For example, you can create a Channel called Management, Front Desk, Inventory, Front Of House, and more! 

Note that Chat is exclusive to our Premium Subscription, and Super Administrators will be able to enable this feature from Company Setup: Chat. If you do not see Chat listed, your team may not have access to this feature, or it has not been enabled.

If you are an employee, please get in touch with your direct employer/manager for any questions. 

Please note that only Super Administrators or Team Administrators with permission to Create and Update Channels can make these types of changes. Currently, Employees cannot create Channels.

Related Articles

• How To Add Users To A Chat Channel In The Push Manager App
• How To Remove Users From A Chat Channel In The Push Manager App