Why Would The Employee Have The Wrong Opening Balance?

• Why is my employee's opening balance wrong in Leave Management?
• Why is my employee's balance wrong when setting them up the first time in Leave Management?
• Why are the values in the balance of my employee wrong if I just set them up in Leave Management?

Environment:

• Push Web App

Answer

There could be two scenarios that could be causing the opening balances to be incorrect:

Transition from Core Product - When the conversion of the balances was done, it was miscalculated. The dollar-to-hours value was not calculated based on the corresponding hourly rate for the employee, which could happen if the employee had a rate increase recently and already had an accrued balance.

The E/D Upload Was done Incorrectly - When creating the earnings entries to add the balances to the employees, they were entered incorrectly. Either by entering a dollar amount that was not correct or by entering an incorrect amount of hours. This could happen if the conversion calculations were not done accurately or if there was a typo at the time of submitting the entry.

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