Goal
-
How to send and view email conversations with applicants
- How to notify Candidates about their applications for a Job Posting
Environment:
- Push Web App
Process:
How to create a message:
- Click the Applicant Tracking tab
- On the left hand navigation bar, click Candidate Dashboard
- Under Actions, click the Arrow and Box Icon that corresponds with the Candidate
- On the right hand side, click Messages
- Click New Messages
- Under From, click the drop down and select either the Company name or your Own name
- Under To, click the drop down menu and click the Candidate
- Under Template, click the drop down menu to assign a Template or leave blank
- Under Subject and the box, the Template will auto-populate with the details
- Under Subject and the box, input the necessary information
- Once ready, click Send
How to review a message:
- Click the Applicant Tracking tab
- On the left hand navigation bar, click Candidate Dashboard
- Under Actions, click the Arrow and Box Icon that corresponds with the Candidate
- On the right hand side, click Messages
- Under View, click the Eye icon to review the sent message
- Once done, click Confirm
- Under From, it will list who sent the message
- Under To, it will list who received the message
- Under Subject, it will list the subject line
- Under Date, it will list when the message was sent
Additional Information
Within Push, you have the functionality to send and receive emails or messages with applicants. Communicating with candidates through the system is simple and allows you to store conversations between yourself, other admins, and the applicant.
As long as the initial email sent to a candidate was sent from within Push, all replies to that thread will be captured. The email but be included in those conversations.
The email will be received in the applicant's inbox from a special "Push Application" address - replying to this email will capture the thread of email messages in the ATS.
Please note that only Super Administrators and Team Administrators with permissions to the Candidate Dashboard will be able to send and review messages to Candidates.
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