Question
- What is a Seat?
- What is the Difference Between an Employee and a Seat?
Environment:
- Push Web App
Answer
In Push, your subscription is calculated by the number of seats you have in your account. An Active and Pending employee will always take up one seat once they have been added to Push, but it is possible to have empty seats if employees have been deactivated or not added yet.
Please note, if you use the Linked Employee feature, a Linked Employee also takes up a Seat.
We separate employees and seats in Push to make it easier to deactivate and replace employees without creating any immediate changes in your subscription.
- Seat— The number of possible active employees in your account. You will be billed by the number of seats you have. Extra seats can be added or removed by going to your Billing and Account tab.
- Employees— The employees you have added to your Push account. You can have less active employees than seats, but you will still be charged by the number of seats in your account. You can manage your employees by reviewing the Active Employee List.
Additional Information
We recommend filling in any free seats with employees or removing unused seats you are not planning to fill so you don't end up paying for more than you use.
The Seat count cannot be less than your Active and Pending Employee List totals. It must reflect the same amount or more, depending on your Company's wishes.
If you choose keep the seat, you can easily replace the deactivated employee with a new employee without any updates to your billing. If you choose to add a seat, you will be charged a prorated amount depending on where you are in your billing cycle at the time. If you choose to remove the seat, the changes will take effect in your subscription at the beginning of the next billing cycle.
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