How To Increase/Decrease My Seat Count

Danielle

Updated December 22, 2023 19:50

Goal

How to add more employee licenses
How to take away user licenses
How to update Seats

Environment:

Push Web App

Process:

Click the Company Name in the top right-hand corner
Click Billing and Account
In the Paid Seat box, update the number to reflect the number of seats needed
Click Update

Additional Information

In order to increase/decrease Seats in your Push Account, you must be a Super Administrator, as seats are directly connected to your billing. If you choose to add a seat halfway through your billing cycle, you will be charged a prorated amount for the cost of the licenses you are adding for the remaining time in your billing period.

For example, if you choose to add a new seat fifteen days into the month, your prorated amount will be calculated based on the remaining number of days in that month.

A History Of Changes will also be listed to provide you with insight as to when a user made a change to the number of Seats.

We recommend that you review the Active and Pending Employee List before your Billing Date to make sure that the number of Paid Seats accurately reflects the number of employees in these lists.

The Seat count cannot be less than your Active and Pending Employee List totals. It must reflect the same amount or more, depending on your Company's wishes.

Note that there is a feature to automate the amount of Seats based on the number of employees added. If you do not have this feature and are interested, please contact the Push Support Team at support@pushoperations.com to best assist you.

Please note, if you use the Linked Employee feature, a Linked Employee also takes up a Seat.

Related to

Seats