How To See If My Message Has Been Read In Chat

Goal

• How do I know if someone has read my message in Chat?
• Is there a way to see the total amount of users who have read my message?

Environment:

• Push Employee App or Push Manager App

Process:

1. Open the Push Employee or Manager App and enter your login credentials using your Email Address and Password associated with your Push account
2. On the top left corner, tap the three stripes
3. In the drop-down menu, tap Chat
4. Under Chat, tap the specific Channel or Employee 
5. Find the specific message and hold down on the message
6. Below the specific message, you will find one of the following:
   1. A Grey Checkmark icon indicates your message has been sent but not read 
   2. A Blue Checkmark icon with a Number indicates your message has been sent and read
7. The Number will increase as more users read your message! 

Additional Information

Create real-time conversations through our instant messaging platform from our mobile apps! 

You will be able to see if your message has been read in a Direct Message and Channel. 

Currently, Chat does not offer the insight to see who specifically has read/not read your message. You will only see the total amount of users who have read your message! 

Note that Chat is exclusive to our Premium Subscription, and Super Administrators will be able to enable this feature from Company Setup: Chat. If you do not see Chat listed, your team may not have access to this feature, or it has not been enabled.

If you are an employee, please get in touch with your direct employer/manager for any questions. 

Related Articles

• How To Send A Message In Chat
• How To Reply To A Message In Chat
• How To Enable The Chat Feature