- How do I remove Unknown Cost Centers in Push?
- Push Web App
The reason that Unknown Cost Center is listed under Journal Entries is due to the following:
- Employee Cost Center: No assigned Cost Center is under the Employee Profile for employee(s).
- Position Cost Center: No Cost Center is assigned to a Position under Employee Positions.
To find which specific Employees are associated with Unknown Cost Centers under the Journal Entries, you will need to click Show Details on the right side. The Report will refresh and it will list the employee(s) associated.
You will need to update the Employee Profile or Position, depending on how you use Cost Centers.
Once this has been updated, you can Re-Run the Distributions in the Journal Entries to update and remove the Unknown Cost Centers.
Once you re-run the distributions to update the Journal Entry Report, this will update the Cost Center Summary Report.
Best practice, we recommend that both Employee and Position-based Cost Centers are set up. If a Position is not associated with insurable earnings, the system will revert to the Employee Cost Center to prevent the Journal Entry Report from stating 'Unknown Cost Centers'.
Please note, that only Super Administrators and Team Administrators with permissions to the Journal Entry Report will be able to review and make these types of changes.
Please note that only Super Administrators have access to create a Cost Center, while Team Administrators with permissions to View and Update Employee Cost Center can make adjustments to Employee Profile's Cost Centers.