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How To Edit A Sent Message In Chat

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Push Operations Support
  • Updated

Goal

  • How to correct a mistake in a message I sent through Chat 
  • How to update the details of a message that was already delivered

Environment:

  • Push Employee App or Push Manager App

Process:

  1. Open the Push Employee or Manager App and enter your login credentials using your Email Address and Password associated with your Push account
  2. On the top left corner, tap the three stripes
  3. In the drop-down menu, tap Chat
  4. Under Chat, tap the specific Channel or Employee that is waiting for a response 
  5. Find the specific reply and hold down on the message
  6. In the pop-up, tap Edit Message
  7. Under Editing MEssage, tap the details fo the message and input any corrections 
  8. Once done, click the right-facing arrow icon on the right side
  9. The page will refresh back to the Chat/Channel to reveal your updated message

Additional Information

Create real-time conversations through our instant messaging platform from our mobile apps! 
Updating already sent messages will save your team, as you will not be required to delete and send a brand new message. This will be great for team members who may notice a mistake after a message has been sent! 

Note that Chat is exclusive to our Premium Subscription, and Super Administrators will be able to enable this feature from Company Setup: Chat. If you do not see Chat listed, your team may not have access to this feature, or it has not been enabled.

If you are an employee, please get in touch with your direct employer/manager for any questions. 

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