Do Linked Employees Count As A Seat?

Question

• Why am I receiving an error message that I do not have enough Seats when adding a Linked Employee?

Environment:

• Push Web App

Answer

In Push, your subscription is calculated by the number of seats you have in your account. An Active and Pending employee will always take up one seat once they have been added to Push.

In this case, Linked Employees fall under the Active Employee List, meaning that these profiles will also take up a Seat in your Push account.

Additional Information

We separate employees and seats in Push to make it easier to deactivate and replace employees without creating any immediate changes in your subscription.

• Seat— The number of possible active employees in your account. You will be billed by the number of seats you have. Extra seats can be added or removed by going to your Billing and Account tab.
• Employees— The employees you have added to your Push account. You can have less active employees than seats, but you will still be charged by the number of seats in your account. You can manage your employees by reviewing the Active Employee List. 

We recommend filling in any free seats with employees or removing unused seats you are not planning to fill so you don't end up paying for more than you use. 

If you choose keep the seat, you can easily replace the deactivated employee with a new employee without any updates to your billing.

If you choose to add a seat, you will be charged a prorated amount depending on where you are in your billing cycle at the time. If you choose to remove the seat, the changes will take effect in your subscription at the beginning of the next billing cycle.

Related Articles

• How To Increase/Decrease My Seat Count
• What is the Difference Between an Employee and a Seat?