How To Unapprove Payroll

Goal

• How to undo payroll
• How to request payroll to be unapproved
• How to reverse payroll
• How to fix a payroll I just approved?

Environment:

• Push Web App

Process:

1. Click the Payroll tab 
2. On the left-hand navigation bar, click Payrun History 
3. Under Pay Run Summary, click Summary that corresponds with the relevant pay period 
4. Under Payroll Summary, click Unapprove Payroll 
5. A pop-up will appear, click Unapprove Payroll 
6. The page will refresh, and you will be able to make the necessary changes (i.e. delete payroll and add Earning and Deduction entries) and re-approve payroll! 

If you are unable to unapprove payroll due to certain restrictions (i.e. outside of the deadline or have payment methods set to Push Issued Cheques), please complete the following to submit a request:

1. Contact Push Support by email support@pushoperations.com
2. Please title the email Unapprove Payroll
3. Please provide the Company name and the pay period cut-off date

Additional Information

Depending on the time when the payroll was approved will determine if it can be unapproved, as our Payments Team is constantly working on payroll. 

Users will be able to unapprove a payroll until 3:00 PM PDT on the day the payroll is run and up to two business days before the payroll pay date.

Note that if the payroll includes Push Issue Cheques, users will not be able to unapprove payroll at any time and requires a request to our Support Team. 

If you require a correction on a payroll that has been approved (i.e. overpaid an employee or forgot to add a reimbursement) and it is not past the payday, you will either be able to unapprove the payroll yourself or be required to contact our Support Team to see if there is still time for the payroll to be unapproved. 

We cannot adjust only specific employees within a payroll; it will be for the entire pay period if unapproved.

If you have recently deactivated employees and require the payroll to be unapproved. The Inactive Employees will no longer be part of the payroll. You will need to reactivate the employee profiles to the Active Employee List in order for the employees to be part of the payroll.

Please note that only Super Administrators and Team Administrators with permission to Run Payroll can unapprove payroll or submit a request.

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