Goal
- How to undo payroll
- How to reverse payroll
- How to fix a payroll I just approved?
Environment:
- Push Web App
Process:
- Contact Push Support by email support@pushoperations.com
- Please title the email Unapprove Payroll.
- Please provide the Company name and the cut off date for the pay period.
Additional Information
If you require a correction on a payroll that has been approved (i.e. overpaid an employee or forgot to add a reimbursement), you will need to contact Push Support to see if there is still time for the payroll to be unapproved.
We cannot adjust only specific employees within a payroll, if unapproved it will be for the entire payroll.
If you have recently deactivated employees and require the payroll to be unapproved. The Inactive Employees will no longer be part of the payroll. You will need to reactivate the employee profiles to the Active Employee List in order for the employees to be part of the payroll.
Depending on the time of when the payroll was approved will determine if it can be unapproved, as our Payments Team is constantly working on payroll.
Please note, that only Super Administrators and Team Administrators with permissions to Run Payroll can request a payroll to be unapproved.
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