If you are missing an employee on the payroll, here are the steps on how you can find the reason why.
- Go to the Reports tab and generate Audit Clock Approvals report to verify if there were any discrepancies that require management overview such as missing salary, overtime hours and shifts that have not been approved.
- Go to the Employees tab, find an employee and click on the 'Pencil' icon, on the left hand side select Salary. You will need to confirm if position Start/End dates and the wage are correct, etc.
- Go to the Employees tab, on the left hand side click on the Clock Approvals, select an employee and the date range of the payrun. Check if the Payable Hours are filled and the clocks are under the correct Position.
- Go to the Employees tab, on the left hand side select Inactive Employee List, confirm if an employee has been deactivated. If you have deactivated an employee before submitting the regular payrun, an employee will not be included in the run.