Effectively immediately, we have removed the "Password Reset" button on all administrator and employee profiles. Super and Team Administrators on Push will no longer have to manually set-up passwords or reset anyone's password.
We have done so in order to streamline the process of password set-ups and to strengthen password security. In its place will be the "Welcome Email" feature, in which only individuals who receive the welcome email can set-up or reset their password.
The password reset function on the login page will remain the same. In the case where individuals may not receive the set-up email, they may contact a Push Support Administrator for further assistance.
For steps on how to reset an employee's password, please click here.
For steps on how to reset an administrator's password, please click here.
If you have any questions, please contact us at firstname.lastname@example.org, 1-604-375-7599 or toll free at 1-800-449-9756.