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How To Update The Questions In An Engagement Survey

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Push Operations Support
  • Updated

Goal

  • How to adjust the questions in an Engagement Survey
  • I've shared an Engagement Survey with my team. Am I able to change the Questions or Answer Types?

Environment:

  • Push Web App

Process:

  1. In the top right-hand corner, click the Company Name
  2. In the drop-down menu under Organizations, click the name of the Enterprise Dashboard
  3. Click the Engagement Surveys tab 
  4. Under Engagement Surveys, a list of Surveys that have been created will be available to view
  5. Under Search, input the name of the specific Survey for quick access 
  6. Under Status, click the drop-down menu and select either: All, Draft, Closed, or Published to filter the Surveys created if applicable
  7. Under Name, click the specific Survey
  8. The page will refresh on the specific Survey's Dashboard 
  9. On the left side, click Questions
  10. On the right side, click Edit 
  11. A pop-up will appear titled Edit Questions, click Yes, Edit Questions
  12. A new page will refresh titled Edit Questions
  13. Under Question, update the specific information if applicable
  14. Under Type, click the drop-down menu and select either: Short Answer, Long Answer, True/False, Multiple Choice, or Scale to update if applicable
  15. If Multiple Choice is selected, input the following:
    1. Under Options, input the necessary information 
    2. Click Add Option to add another answer type if applicable
  16. If Scale is selected, select input the following:
    1. Under 1, click the drop-down menu and select either 0 or 1
    2. Under 5, click the drop-down menu and select from 1-10
    3. Under each Label that corresponds with 14(1) and 14(2) input the necessary information to describe the scale (i.e. Least Likely to Most Likely)
  17. On the right side, check/uncheck the box that corresponds with Required if you wish to update whether your employees must provide an answer 
  18. On the left side of each Question, click the Four Squares icon and drag and drop the Questions if you wish to update the custom order of questions if applicable
  19. Click Add A Question and repeat steps 11-16 if applicable
  20. On the left side of each Question, click the X icon to delete if applicable 
  21. Once done, click Save

Additional Information

The Engagement Survey Dashboard will assist your Company and team in streamlining the numerous Surveys you have sent to employees/locations.

Your team will be able to adjust the Questions and Answer Types in an Engagement Survey at any time. Note that when this process is completed a pop- up message will appear stating "this survey has already been published. If you make changes to the questions, it may cause the results to have inaccurate data.Are you sure you want to edit the questions?". 

If your team does not wish to impact the reporting of Results, we recommend updating the Deadline to not accept any more responses and duplicating the Survey to adjust whatever information you re

Please note that Engagement Surveys are only accessible from the Enterprise Dashboard, which is exclusive to our Premium Subscription. 

If you wish to learn more about the costs and features, please contact your account representative directly to discuss. If you do not have an account representative, don't hesitate to contact our Push Support Team at suppor@pushoperations.com to connect you with one!

Please note that only Super Administrators have access to the Enterprise Dashboard. 

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