Question
- Why, after I log in to my account, do I receive a message to enable 2FA?
Environment:
- Push Web App
Answer
To ensure security is maintained for all users, Super Administrators and Team Administrators will now be prompted to set up two-factor authentication after login if not already enabled.
It is not mandatory that 2FA be set up, and you are free to skip this reminder. However, Push recommends that 2FA be enabled for all users to ensure proper security.
If you wish to set up 2FA, please make sure you have an authenticator app already downloaded. The message will state different apps that can be used, such as 1Password, Authy, and Google Authenticator for IOS or Android.
If you enable 2FA without an authenticator downloaded to access a code, you will be locked out of your account. If this happens, please contact the Push Support Team at support@pushoperations.com to best assist you.
Additional Information
Authenticator apps generate one-time passcodes that last for x amount of time to verify your identity when trying to log in. After you input your username and password to sign in to a platform, you will receive a prompt to enter your authenticator code for a second layer of validation.
During this time, only Administrators with payroll privileges will receive this message. However, all Push users can set up 2FA if needed.
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